Quality Control
Quality Control (QC) is a vital component of our business and provides us an edge with our customers.
At INNOVA Specialty Chemicals, we have created a comprehensive Quality Control program that adopts a three-pronged approach encompassing our product, our customers, and our team.
Our state-of-the-art plant and laboratory equipped with modern testing equipment follow a stringent quality control program that meets and exceeds industry benchmarks. Our product and process control standards facilitate the development and production of a wide range of high-performance specialty chemicals as per the latest international standards.
Industrial Standards
We follow industry benchmarks to ensure the development and production of a wide range of high-performance specialty chemicals as per the latest international standards in a state-of-the-art plant and laboratory equipped with modern testing equipment. The program takes into account every step of our manufacturing process, starting from a careful selection of suppliers, testing of raw materials, monitoring the product during manufacturing, and finished product specifications ensuring we are at the forefront of manufacturing the latest specialty chemical products. This initiative also enables our customers to offer products of the highest quality to the marketplace.
Research & Development
At the heart of every successful organization is a strong dedication to the improvement of its products and the promise to further its relationships with partners. Based on this belief, we have invested in a purpose-built Research and Development Centre.
Our highly qualified team of engineers and chemists are carefully selected based on their credentials and experience. Our experts dedicate hours and hours of hard work and extensive research with the sole purpose of developing our product portfolio and furthering the quality of our current products.
Sales Support
Our after-sales support team forms a key constituent of the Quality Control process. They work closely with customers to ensure that the products supplied perform as intended while offering value-added services like product testing, formulations, sample analysis, monitoring of finished product quality, technical training, and workshops.
QC Responsibilities
The technical team at INNOVA Specialty Chemicals has vast experience and is committed to providing consistently high-quality products. Our team is continually coached and trained to pioneer new levels and to stay abreast with market trends and customer needs.
Quality Control key responsibilities:
- Customer service routine testing
- Management of formulations
- Compilation of technical data sheets
- Quality enhancement of customers’ products
- Product support, technical presentations and recommendations
- Increased product availability
- Reduced supply chain lead time
Our laboratory is ISO 9001 – 2015 accredited for general requirements of the competence of testing and calibration laboratories